How Our Text Messaging Works
When you text one of our numbers, you are opting in to receive SMS text messages from Open Arms. If you have not already opted in to receive SMS text messages, the system will automatically send you a text message letting you know that you have opted in and providing instructions on how to opt out. You may opt out at any time by texting the word STOP, CANCEL, END, QUIT, OPTOUT, REVOKE, STOPALL, or UNSUBSCRIBE.
When you call one of our numbers, if you are not already opted in to receive SMS text messages from Open Arms, a representative may read a disclosure and ask for your consent to receive SMS text messages from Open Arms. If you respond in the affirmative (i.e., yes), you will be opted in to receive SMS text messages, and the system will automatically send you a text message letting you know that you have opted in and providing instructions on how to opt out. You may opt out at any time by texting the word STOP, CANCEL, END, QUIT, OPTOUT, REVOKE, STOPALL, or UNSUBSCRIBE.
You can also opt in through a form on our website (for example, the volunteer interest form at https://openarmz.org/get-involved). Enter your mobile number and check the optional box agreeing to receive SMS messages. The box is never pre-checked, and checking it is not required to submit the form.
When you opt out of receiving SMS text messages, you will receive one more text message that confirms that you have opted out and gives you instructions on how you may opt in. You may opt in or re-subscribe at any time by texting the word START, YES, JOIN, HELLO, HI, UNSTOP, or SUBSCRIBE.
Opting In and Opting Out is managed individually by phone number. For example, if you have two phone numbers and opt out of one, it does not change the status of the other.
After you opt in to receive text messages from Open Arms, we may send you messages such as:
- Confirm your request for support or resources
- Deliver the resource or support information you requested, or a secure link to it
- Provide status updates on your request or a secure link to it
- Respond to your HELP inquiries
These messages are informational and transactional only. We never send marketing or promotional content, and we never sell or share your mobile number with third parties or affiliates for marketing.
SMS Terms & Consent
Consent
By texting an Open Arms number, or by verbally consenting to receive text messages while speaking with one of our representatives, you agree to receive recurring SMS text messages from Open Arms Initiative. Consent is not a condition of any purchase; our service is free.
Message frequency
Message frequency varies based on your request and our communications with you.
Cost
Message and data rates may apply, according to your mobile carrier plan.
Opt out
Reply STOP at any time to unsubscribe. You will receive one confirmation message and then no further texts. Reply START to re-subscribe.
Help
Reply HELP for help.
Privacy
Your mobile information is never sold or shared with third parties or affiliates for marketing. See our Privacy Policy and Terms of Use.